At Campspree, we are committed to delivering your camping and outdoor products safely and on time. Please read our shipping policy below to understand our delivery process.

1. Order Processing
Orders are processed within 1–3 business days after successful order confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been dispatched, you will receive a shipping confirmation with tracking details, where available.
2. Shipping & Delivery Time
Standard delivery usually takes 3–7 business days after dispatch.
Delivery times may vary depending on your location, courier availability, weather conditions, public holidays, or other unforeseen circumstances.
Remote and certain non-serviceable locations may require additional delivery time.
3. Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
Any free-shipping offers will be subject to the terms and conditions mentioned on the website.
4. Order Tracking

Once your order has been dispatched, tracking information will be shared with you through the contact details provided during checkout. You can use the tracking information to monitor your shipment.

5. Delayed or Lost Shipments

While we make every effort to ensure timely delivery, delays may occasionally occur due to circumstances beyond our control. If your order is significantly delayed or appears to be lost in transit, please contact us so that we can assist you with the shipment.

6. Incorrect Shipping Address

Customers are responsible for providing accurate and complete delivery information. If an incorrect or incomplete address is provided, delivery may be delayed or the shipment may be returned. Additional shipping charges may apply for re-delivery.

7. Damaged Package

If your package arrives damaged or appears to have been tampered with, please contact us as soon as possible with your order details and photographs/videos of the package and product so we can review the issue and assist you accordingly.

8. Contact Us

If you have any questions regarding your order or shipping, please contact us at:

Campspree
Email: info@campspree.com